We want you to love your purchase from TANClearanceStore. If you change your mind, returning items is simple and hassle-free.
Your 28-Day Cancellation Right
Under UK law, you have 28 days from receiving your order to cancel and return items.
How to Return
Contact us within 28 days to let us know you’d like to return your item.
Pack it safely in its original packaging.
Send it back—you cover the return cost unless the item is faulty, damaged, or not as described.
Refunds
Once we receive your item, we’ll process your refund within 28 days.
Refunds include the item cost, but not standard delivery charges, unless the product is faulty, damaged, or not as described.
Refunds go back to your original payment method.
Exceptions
Custom-made or personalised items cannot be returned.
Sealed goods cannot be returned for hygiene reasons once opened.
Contact Us
If you have any questions or need help with a return, you can contact us directly through this website using our Contact Form or the chat feature. Our friendly team will respond as quickly as possible to make your returns smooth and easy.
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